Welcome to Celeste G., operated by Andrea Trambusti, with registered office at:
Celeste G. di Andrea Trambusti
VAT No. IT03597670482
Via G. La Pira 18,
50058 Signa (FI), Italy
Phone: +39 055 8735685
Email: info@celesteg.it
These Terms and Conditions govern your use of our website and services, including any purchases made through our WooCommerce store.
1. General Information
By accessing this website and placing an order, you agree to be bound by the following Terms and Conditions. If you do not accept these terms, please do not use our services.
2. Products and Orders
All product descriptions and prices are subject to change without notice. While we strive to provide accurate product details, we do not warrant that product descriptions or other content are error-free.
Orders are subject to acceptance and availability. We reserve the right to cancel any order at our discretion.
3. Prices and Payments
All prices are listed in Euros (€) and include VAT unless otherwise specified.
We accept payment through secure gateways as shown during the checkout process.
Orders will only be processed once full payment is received.
4. Shipping and Delivery
We deliver within Italy and other selected countries. Shipping costs and delivery times are displayed at checkout.
Delays due to customs or force majeure events are not under our control.
4.1 Countries excluded from shipping
Currently, we do not ship to the following countries due to logistical reasons: Armenia, Azerbaijan, China, Georgia, Kazakhstan, Russia, Tajikistan, Turkmenistan, Ukraine, Uzbekistan, Hong Kong, India, Philippines, Indonesia, Vietnam, Malaysia, Turkey, Israel.
If you would like to request a customized solution, please contact us at info@celesteg.it.
5. Returns and Refunds
You have the right to withdraw from the purchase within 14 days of receipt of the goods, in accordance with European consumer law.
Returned items must be in their original condition. Shipping costs for returns are borne by the customer unless the product is defective or incorrect.
Please contact us at info@celesteg.it before returning any item.
6. Liability
We are not liable for any indirect or consequential damages arising from the use of this site or from the purchase of any products.
7. Privacy Policy
We process your personal data in accordance with GDPR. Please refer to our Privacy Policy for detailed information.
8. Governing Law
These Terms are governed by Italian law. In case of disputes, the competent court is that of Florence (FI), Italy.
9. Contact Us
For any questions or issues, feel free to contact us at:
info@celesteg.it or +39 055 8735685